Customer Service Representative
Job Description
HS/SHS TO COLLEGE GRADUATE
STRICTLY WITH 6 MONTHS OF BPO/CALL CENTER EXPERIENCE
Salary: Up to 23,000 to P27,000
About the Role
We are looking for a skilled and motivated Customer Service Representative to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.
Responsibilities
- Develop, test, and maintain reliable, scalable, and user-focused solutions.
- Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
- Write clean, maintainable, and well-documented work following best practices.
- Troubleshoot issues, optimize performance, and improve overall quality.
- Track progress, communicate updates clearly, and contribute to continuous improvement.
Skills
- Strong foundation in role-relevant tools, platforms, and best practices.
- Ability to plan, execute, measure, and improve work with attention to detail.
- Good communication, ownership, collaboration, and time-management skills.
Benefits
- Competitive compensation and growth opportunities.
- Collaborative work culture with learning and development support.
- Opportunity to work on meaningful products and business problems.
Work Environment
This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.
Key Skills
1 SkillsRole Specifications
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USRN CODERS
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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