Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

CUSTOMER SERVICE REPRESENTATIVE

16 Views 21 hours ago
Experience 1–4 Year(s)
₱
Salary ₱ 18 – 28K p.m
Location Manila (Taguig)
3 candidate(s) already applied

Job Description

WE'RE HIRING: CUSTOMER SERVICE REPRESENTATIVE (CSR)!

Looking for your next career opportunity? Join our team and take the next step in your customer service career!

Position: Customer Service Representative (CSR) 

Work Setup: Onsite 

Salary: ₱18,000–₱28,000/month 

Experience: 1–4 years 

Filipino Citizens Only

Preferred Background

  • Utilities
  • Telecommunications
  • Insurance
  • Banking & Financial Services

Mandatory Requirements

Applicants must have the following documents ready:

  • Transcript of Records (TOR)
  • Diploma
  • Certificate(s) of Employment (COE)

Must be willing to work on the assigned shift and at the designated work location.

Hiring Process

Validation → Virtual Interview → Submission of Required Documents → Job Offer (JO)

STRICTLY NO WALK-INS. Applications will be processed through the official recruitment process only.

Ready to apply? Complete the questionnaire below to get started!

Questionnaire Link: https://myglit.com/lateral/cref/efb8e4f4c0

Share this opportunity with qualified candidates!

Key Skills

18 Skills
CRM (Customer relationship Management) Customer Service Multitasking Time Management Insurance Skills Data Entry customer support voice process skills Conflict management Problem-Solving Skills telecommunications industry Outbound and inbound calls Attention to detail At least 1 year of B2B/Account Management Telephone, Chat, & Email support Adaptability Excellent written and verbal communication skills. Experience in managing Banking & Financial Services or Collections accounts

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Piyush Rathi
Piyush Rathi
Recruiter - Gratitude Inc
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