Customer Service Representative

Role Overview:

Join our Retail Account as a Customer Service Representative! You will handle customer inquiries, resolve concerns, and provide exceptional service to retail clients.

Key Responsibilities:

• Respond to customer inquiries via phone and email.

• Resolve product and service concerns promptly.

• Process orders, returns, and exchanges.

• Document interactions accurately in the system.

• Meet quality, productivity, and customer satisfaction goals.

Qualifications:

• High School Graduate (Old Curriculum) or SHS Graduate – required.

• Excellent English communication skills.

• Willing to work onsite with shifting schedules.

• Former Teleperformance employees are not eligible for rehire – whether directly or through third-party agencies.

Why Join?

• Competitive salary package.

• Career growth opportunities.

• Dynamic retail environment.

• Supportive team culture.