Customer Service Representative – Multiple Sites

Position Overview

We are hiring Customer Service Representatives for multiple locations across Metro Manila. Candidates can choose their preferred work location based on their experience, educational background, and account requirements.

Available opportunities include customer service, travel-related GDS support, sales, technical support, non-voice, and blended chat accounts.

Available Locations and Qualifications

1. Alabang

• Minimum 6 months of GDS experience (mandatory; must be clearly indicated in the CV).

• High School or Senior High School graduate.

• Willing to work night shifts and shifting schedules.

• Salary package: Up to ₱37,000 (basic salary + allowances).

2. Bridgetowne

• Minimum 6 months of BPO experience.

• High School or Senior High School graduate.

• Salary package: Up to ₱33,000.

3. Cubao

• Minimum 6 months of BPO experience.

• At least 6 months of Sales and/or Technical experience.

• High School graduate.

• Salary package: To be confirmed.

4. Vertis North

• High School or Senior High School graduate.

• EXPRO 2–5 requirement.

• Minimum 6 months of BPO experience.

• Salary package: Up to ₱25,500.

5. Diliman

• High School or Senior High School graduate.

• Minimum 3 months of BPO experience.

• EXPRO 1 requirement.

6. Eton

• High School or Senior High School graduate.

• EXPRO 3–5 requirement.

• Minimum 1 year of BPO experience.

• Salary package: Up to ₱29,000.

7. Makati

• Open to High School, Senior High School, and College graduates.

• Minimum 6 months of BPO experience.

• Salary package: Up to ₱28,000.

8. San Lazaro

• Open to High School, Senior High School, and College graduates.

• Minimum 6 months of BPO experience.

• Salary package: ₱22,000–₱25,500.

9. Taguig

Two account options are available:

Non-Voice Account

• At least High School graduate.

• Minimum 1 year of BPO experience.

• Salary package: Up to ₱23,500.

Blended Chat Account

• At least High School graduate.

• Minimum 1 year of BPO experience.

• Salary package: Up to ₱27,000.

General Requirements

• Willing to work 100% onsite at the selected location.

• Must meet the educational and experience requirements of the preferred site.

• Good communication and customer service skills.

• Willing to work on the required schedule for the selected account.

• Willing to undergo the recruitment and assessment process.

Application Process

Candidates may apply through either:

• Walk-in recruitment process

• Virtual recruitment process

Gratitude Jobs Referral Bonus

Candidates who are referred through Gratitude Jobs must provide their consent to be tagged under Gratitude Jobs during the interview.

Eligible candidates who are successfully hired may receive a ₱250 joining bonus, subject to the applicable referral program requirements and eligibility.