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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative – Multiple Sites (Metro Manila)

123 Views 1 week ago
Experience 0–5 Year(s)
₱
Salary Confidential
Location Manila (Alabang Muntinlupa City, Makati)
34 candidate(s) already applied

Job Description

Job title : Customer Service Representative – Multiple Sites (Metro Manila)

Company: Concentrix
Work Locations: Alabang, Bridgetowne, Cubao, Vertis North, Diliman, Eton, Makati, San Lazaro, and Taguig
Work Setup: Onsite

Job Description :

Concentrix is hiring customer-oriented individuals for multiple positions across Metro Manila. Candidates will be evaluated based on their educational qualifications, BPO experience, relevant skills, and preferred work location.

Location-Wise Qualifications :

1. Alabang

  • At least 6 months of GDS experience.

  • GDS experience must be indicated in the CV.

  • HS/SHS Graduate.

2. Bridgetowne

  • At least 6 months of BPO experience.

  • HS/SHS Graduate.

3. Cubao

  • At least 6 months of BPO experience.

  • At least 6 months of Sales and/or Technical experience.

  • HS Graduate.

4. Vertis North

  • HS/SHS Graduate.

  • EXPRO 2–5.

  • At least 6 months of BPO experience.

5. Diliman

  • HS/SHS Graduate.

  • At least 3 months of BPO experience.

  • EXPRO 1.

6. Eton

  • HS/SHS Graduate.

  • EXPRO 3–5.

  • At least 1 year of BPO experience.

7. Makati

  • Open to HS, SHS, and College Graduates.

  • At least 6 months of BPO experience.

8. San Lazaro

  • Open to HS, SHS, and College Graduates.

  • At least 6 months of BPO experience.

9. Taguig

  • At least HS Graduate.

  • Minimum 1 year of BPO experience.

  • Available accounts:​

Requirements :

  • Meet the education and experience requirements of the preferred site.

  • Good communication and customer service skills.

  • Willing to work onsite.

  • Willing to undergo the recruitment and assessment process.



Key Skills

5 Skills
Customer Service Problem Solving Customer Management BPO Operations excellent verbal and written skills

Role Specifications

Role
Appeals Support Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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