Customer service representative
Job Description
JOB OPENING: CUSTOMER SUPPORT AGENTS
Looking for a job where your communication skills can make a difference?
We are hiring Customer Support Agents to provide excellent assistance to customers and ensure their concerns are handled efficiently.
Responsibilities include:
Managing incoming customer calls
Answering questions and providing information
Identifying customer issues
Finding suitable solutions
Keeping accurate records of interactions
Meeting assigned customer service targets
Requirements:
• Excellent spoken and written English
• Strong customer service skills
• Good problem-solving ability
• Professional and friendly attitude
• Ability to work under pressure
• Computer skills are required
Experience in a call center or customer service environment is an advantage but not always required.
Interested candidates should send their CV to apply.
Key Skills
1 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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