CUSTOMER SERVICE REPRESENTATIVE | SAGILITY QUEZON CITY | ONSITE
Job Description
Key Skills
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JOB POST TITLE:
CUSTOMER SERVICE REPRESENTATIVE | SAGILITY QUEZON CITY | ONSITE
COMPANY: Sagility
LOCATION: Quezon City
WORK SETUP: Onsite
INDUSTRY: BPO / Healthcare / RCM
JOB DESCRIPTION:
Sagility Quezon City is looking for Customer Service Representatives. You will handle customer/member inquiries, provide support, and ensure excellent customer experience for healthcare accounts.
SALARY + BENEFITS:
Competitive salary package + HMO + Night Differential + Allowances + Performance Incentives + Career Growth
QUALIFICATIONS:
- High School Graduate, SHS Graduate, College Level, or College Graduate
- Good to Excellent English communication skills
- Willing to work on shifting schedule, weekends, and holidays
- Willing to work onsite in Quezon City
- With or without BPO/Call Center experience are welcome to apply
- Experience in Healthcare, RCM, or Customer Service is an advantage
KEY RESPONSIBILITIES:
- Answer inbound calls and respond to customer/member inquiries
- Provide accurate information and resolve concerns
- Maintain quality and productivity targets
- Handle sensitive information with confidentiality
HOW TO APPLY:
Send your updated resume
Virtual interviews available.
Sagility is an equal opportunity employer.
#Sagility #SagilityQC #BPOJobs #HealthcareBPO #CustomerService #HiringNow #QCJobs #OnsiteJobs
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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