Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative (Sales Account)

108 Views 6 days ago
Experience 0–7 Year(s)
₱
Salary Confidential
Location Davao
24 candidate(s) already applied

Job Description

Job title : Customer Service Representative – Sales Account

location : Davao 

Job Description : 

We are hiring Customer Service Representatives for our Sales Account!

We are looking for customer-oriented individuals with good communication and problem-solving skills to assist customers, address inquiries, promote products and services, and deliver excellent customer service while achieving sales targets.

Key Responsibilities : 

  • Handle customer inquiries and provide accurate information.

  • Promote products and services to potential customers.

  • Identify customer needs and recommend suitable solutions.

  • Generate sales and achieve assigned sales targets.

  • Maintain customer satisfaction and build positive customer relationships.

  • Resolve customer concerns professionally.

Requirements :

  • Good communication and customer service skills.

  • Sales-oriented mindset with good persuasion and negotiation skills.

  • Willing to work onsite.

  • Willing to work on shifting schedules.

  • Must meet the specific educational and work experience requirements of the position.

  • Willing to undergo the recruitment and assessment process

Qualifications :

  • High School / Senior High School Graduate or College Graduate.

  • Good verbal and written communication skills.

  • Strong customer service and interpersonal skills.

  • Sales-oriented mindset with the ability to promote products and services.

  • Good persuasion, negotiation, and problem-solving skills.

  • Willing to work onsite and on shifting schedules.

  • Previous BPO or sales experience is an advantage, but freshers may also apply if accepted by the hiring team.



Key Skills

5 Skills
Customer Service Problem Solving Sales Upselling Strong written and verbal communication- English

Role Specifications

Role
Sales Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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