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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Service Representative - Telco, Consumer Electronics, Travel - TDCX Cebu - Up to 32K

261 Views 3 weeks ago
Experience 1–21 Year(s)
₱
Salary ₱ 25 – 32K p.m
Location Cebu Central Visayas (Lapu Lapu city, Mandaue City)
2 candidate(s) already applied

Job Description

Customer Service Representative - Telco, Consumer Electronics, Travel - TDCX Cebu - Up to 32K -


Company: TDCX

Industry: BPO / Telco, Consumer Electronics, Travel Account

Salary: PHP 24,000 - PHP 32,000 Package

Headcounts: 70 Vacancies Available!

Work Setup: Onsite - Full-Time / Shifting Schedule


About TDCX:

TDCX is an award-winning global customer experience company, trusted by the world's best brands. Join TDCX Cebu for Telco, Consumer Electronics, and Travel accounts and build a rewarding career!


Job Description:

TDCX Cebu is urgently hiring 70 Customer Service Representatives for Telco, Consumer Electronics, and Travel accounts! Earn up to 32K!


Responsibilities:

- Handle customer inquiries for Telco, Consumer Electronics, and Travel accounts

- Provide excellent customer service via blended voice and non-voice support

- Resolve customer concerns efficiently and professionally

- Deliver high-quality service and ensure customer satisfaction


Qualifications:

- Open to HS/SHS/ALS/Vocational/College level

- With 1 year BPO experience (blended voice/non-voice)

- C1 Written & Verbal Communication Skills (Excellent English)

- Willing to work on Shifting Schedule (Morning, Mid, Graveyard)

- Willing to work Onsite in HM Tower, W Geonzon St, Cebu City


Benefits & Perks:

- Up to PHP 32,000 Salary Package

- 70 Headcounts Available - High Chance of Getting Hired!

- HMO and Complete Benefits

- Paid Training

- Career Growth Opportunities with TDCX

Key Skills

7 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations BPO industry Call centre voice

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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