Customer Service Representative – Travel & Hospitality (GDS Expert)

Gratitude Inc

626 Views

3 days ago

0-1 Year(s)

₱ 20 - ₱ 25K p.m

Manila - Pasig, Davao

Job Description

Key Skills

GDS good communication skills GDS Experience Good analytical skills GDS tools (e.g., Amadeus, Sabre, Galileo)

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Customer Service Representative – Travel & Hospitality (GDS Expert)

Location: Silver City Site

Employment Type: Full-time

Are you a travel professional with hands-on experience navigating the world of Global Distribution Systems? Join our dynamic team at our Silver City Site and help travelers navigate their journeys with ease! We are looking for customer-centric individuals who thrive in a fast-paced, hospitality-focused environment.

What’s in it for You?

Competitive salary package and performance incentives

Comprehensive health benefits (HMO)

Professional growth and career advancement opportunities

Vibrant and supportive work environment

Key Responsibilities

Assist customers with travel bookings, reservations, cancellations, and itinerary modifications.

Efficiently navigate Global Distribution Systems (GDS) to manage travel arrangements.

Provide exceptional customer service by resolving travel-related inquiries via voice or chat.

Ensure a seamless and positive experience for hospitality clients worldwide.

Job Requirements

Education: At least a High School Graduate or Senior High School Graduate.

Experience: Minimum of 12 months (1 year) of solid GDS experience (e.g., Amadeus, Sabre, Galileo, Apollo).

Excellent verbal and written communication skills.

Strong problem-solving abilities with a keen attention to detail.

Amenable to working on-site at our Silver City location and flexible with shift schedules.

Role

Customer Service Executive

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Arikemi Omotoso

Recruiter - Gratitude Inc

NA, nigeria

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