Customer Service Representative Voice Jobs in Taguig

Gratitude Inc

1219 Views

19 hours ago

1-4 Year(s)

₱ 20 - ₱ 40K p.m

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Job Description

Key Skills

Customer Relations Customer Service Chat Support email support

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Customer Service Representative Voice Jobs in Taguig

Job Description

The Customer Service Representative will be responsible for addressing client inquiries and concerns through various channels (email, chat, voice, social media). The successful candidate will be required to develop a comprehensive understanding of our customer service policies along with technical information about our products.

Qualifications:

Candidate must possess at least a Bachelor’s Degree in any related field

At least two (2) years of working experience in a customer service role

Excellent communication skills (oral and written)

Computer literate (knowledgeable with MS Office applications, Google applications, email management, client systems)

Experience working with CRMs such as Salesforce or Zendesk preferred but not required

Ability to work well in a team environment

Strong sense of professionalism

The top performer is a plus

Impeccable attendance track record in former companies

Available ASAP

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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