Customer Service Representative | Work on site - Dayshift
Gratitude IncCustomer Service Representative | Work on site - Dayshift
Job Description
Key Skills
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Customer Service Representative | Work on site - Dayshift
Job Description -
You will answer incoming calls, and emails, and chat with Customers to respond to billing and
product inquiries, manage complaints, troubleshoot customer service problems and provide general information.
You will be a member of the customer's primary contact team and will be responsible for assisting them with their queries, requests, and complaints. You will also inform the customers about various other relevant products, ways to self-service, and how to find information online or via mobile app, all this while projecting a professional image through voice and online interactions.
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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