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GRATITUDE INC
APAC · AFRICA · U.S.A

CUSTOMER SERVICE REPRESENTATIVE/CONSUMER ELECTRONICS/3_5YRS EXP/29k/CONCENTRIX ETON

507 Views 1 week ago
Experience 3–8 Year(s)
₱
Salary ₱ 25 – 30K p.m
Location Manila (Bridgetown quezon City)
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Job Description


Provide customer support for a Consumer Electronics account via calls, chat, and email. Handle product inquiries, technical troubleshooting, order status, and warranty claims. Meet quality and CSAT targets.


*Qualifications:*  

- Minimum 3-5 years BPO/Call Center experience required  

- High School Graduate or College Level  

- Excellent English oral and written communication skills  

- Amenable to work on shifting schedule, weekends, and holidays  

- With experience in Consumer Electronics/Telco is an advantage


*Benefits:*  

Competitive salary package up to Php 29,000, HMO, paid training, performance bonuses, career growth


*Job Type:* Full-time  

*Work Location:* On-site - Eton Centris, Quezon City




Key Skills

7 Skills
Customer Relations BPO Recruitment BPO Hiring Customer Care BPO Call center customer service and problem-solving skills 3 years of Customer Service background

Role Specifications

Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Alice Maina
Recruiter - Gratitude Inc
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