Customer Service -Spanish Bilingual

Gratitude Inc

581 Views

2 months ago

Customer Service -Spanish Bilingual

1-29 Year(s)

Manila (Ortigas, Pasay City, Pasig, Taguig)

Job Description

Key Skills

spanish Speaking spanish reading spanish writing spanish language Spanish Speaker Spanish Bilingual

Be the first to apply for this job. Apply now

Designation/ Role: Customer Service Executive (Spanish)

Department: Operations

Work Timing: Night Shift

Work set up: Onsite

Salary: 40K -50K (Depending on the relevant experience)

Target start date: October 28th

Qualifications:

• College Undergrad / Senior High Graduate / College Graduate / High

School Graduate (Old Curriculum)

• Excellent Communication Skills

• Excellent Training Delivery Skills

• Good Analytical Skills

• Good Interpersonal Skills

Experience:

• Minimum 6 months to 1 year of US Healthcare experience.

Job Responsibilities:

• Insurance coverage: Patients may call to inquire about their insurance coverage or request that a claim be submitted to their insurance company by confirming updated insurance.

• Patient Scheduling: Patients may call to schedule an appointment to their preferred facilities and time.

• Prior authorization: Patients may call to inquire about the status of authorization on file.

• Medical records requests: Patients may call to request copies of their medical records.

• Follow-up appointments: Patients may call to schedule follow-up appointments.

• Rescheduling / Cancellation of Appointments: Patients may call to reschedule or to cancel their appointments

• Account Management: Patients may call to update their demographics on file.

• Stop Notification: Patients may call for stop notification through text messaging and e-mail.

NOTE: Ensure your candidates have the pre-employment requirements once hired such as a copy of payslips from the previous employer, NBI clearance, Valid ID, Diploma/TOR, Certificate of Employment and others.

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

Other

Work Mode

Work from office

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.