Customer Service Specialist - Fraud-JPMC

Gratitude Inc

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1 week ago

Customer Service Specialist - Fraud-JPMC

1-27 Year(s)

₱ 22 - ₱ 35K p.m

Job Description

Key Skills

Call Center BPO Voice Process BPO Skills BPO Call center BPO Payroll Fraud Fraud experience|

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Position: Customer Service Specialist - Fraud, Customer Service

Company: JPMorgan Chase

Account: US Financial Banking Account

Location: Onsite

Salary: Php 22,000 starting and can go up to Php 35,000 depending on candidate's profile

Job Overview:

You will provide outstanding service to our customers, resolve queries in a timely manner, and grow your skills in customer interaction and problem-solving. You will handle customer transactions including fraud investigation, collections, payments, loans, and more.

Qualifications:

- Computer experience required, utilizing multiple computer applications in a Windows-based environment

- Education: At least 2 years in college OR Completed K-12 Curriculum OR High school graduate with 1 year customer-interfacing work experience OR Completed 2-year vocational/certificate course with 1 year customer-interfacing work experience

- At least 1 year of experience in fraud cases and financial accounts or related fields

Work Schedule:

- Willing to work evenings, weekends, night shifts, or US-friendly shifts

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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