Customer Service Specialist - International Airline Account
Gratitude IncCustomer Service Specialist - International Airline Account
Job Description
Key Skills
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-Airline experience of at least 6 months
-Required to have experience using GDS or reservations and ticketing tools. (Web-based tools or the website of the account is not considered).
-Customer Service Experience of at least 1 year (including the 6 months Airline Experience in the count)
-Channel Experience in Phone or Chat/Email. Multi-channel experience is preferred.
-Strong analytical skills to identify the cause of problems & recommend solutions
-Strong verbal and written English communication skills
-Amenable to work in rotating shifts
Completed at least 1 year in college
-Can work in Ortigas Center, Pasig City
Salary package up to 30k
Role
Fresher
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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