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Customer Service / Technical Support Representative (CSR / TSR)

Gratitude Inc
217 Views
1 week ago

Customer Service / Technical Support Representative (CSR / TSR)

0-10 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Iloilo, Davao
Manila, Iloilo, Davao

Job Description

Key Skills

Call Center Customer Service BPO Skills CSR

62 candidate(s) have already applied for this Job. Apply now

Role Overview:

We are seeking Customer Service and Technical Support Representatives to handle customer inquiries, resolve technical issues, and provide exceptional service. This is an entry-level role – no experience required!


Key Responsibilities:


Handle inbound customer inquiries via phone, email, and chat.


Resolve customer concerns and technical issues promptly.


Provide accurate information on products and services.


Document interactions accurately in the system.


Meet quality, productivity, and customer satisfaction goals.


Qualifications:


At least SHS Graduate – required.


18 years old and above – required.


Proficiency in English Communication – required.


No experience required – fresh graduates and entry-level candidates are welcome!


Willing to work onsite with shifting schedules.

Role

Customer Care Officer

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Jecinta Kariuki

Recruiter - Gratitude Inc

NA, kenya

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