Customer Support Associate | Voice Account | BPO Hiring

Gratitude Inc

206 Views

3 weeks ago

Customer Support Associate | Voice Account | BPO Hiring

0-10 Year(s)

₱ 10 - ₱ 30K p.m

Manila, Cebu Central Visayas

Job Description

Key Skills

CRM (Customer relationship Management) Customer Relations Customer Service customer service analyst Customer oriented

0 candidate(s) have already applied for this Job. Apply now

We are seeking enthusiastic Customer Support Associates to provide exceptional service to customers through voice interactions. Successful candidates will handle inquiries efficiently while ensuring excellent customer satisfaction.

Key Responsibilities

•⁠ ⁠Answer inbound customer calls.
•⁠ ⁠Resolve account and service-related concerns.
•⁠ ⁠Process customer requests accurately.
•⁠ ⁠Update customer information.
•⁠ ⁠Maintain professionalism during every interaction.

Qualifications

•⁠ ⁠At least Senior High School Graduate.
•⁠ ⁠Strong verbal communication skills.
•⁠ ⁠Computer literate.
•⁠ ⁠Willing to work onsite and on shifting schedules.
•⁠ ⁠Fresh graduates are encouraged to apply.

Benefits

•⁠ ⁠Paid training
•⁠ ⁠Monthly incentives
•⁠ ⁠HMO upon regularization
•⁠ ⁠Leave credits
•⁠ ⁠Government benefits
•⁠ ⁠Promotion opportunities

Role

Account Manager

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Temitayo Adebiyi

Recruiter - Gratitude Inc

NA, nigeria

1+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

₱ 20 - ₱ 25K p.m

Manila, Philippines

Details