Customer Support Associate | Voice Account | BPO Hiring
Gratitude IncCustomer Support Associate | Voice Account | BPO Hiring
Job Description
Key Skills
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We are seeking enthusiastic Customer Support Associates to provide exceptional service to customers through voice interactions. Successful candidates will handle inquiries efficiently while ensuring excellent customer satisfaction.
Key Responsibilities
• Answer inbound customer calls.
• Resolve account and service-related concerns.
• Process customer requests accurately.
• Update customer information.
• Maintain professionalism during every interaction.
Qualifications
• At least Senior High School Graduate.
• Strong verbal communication skills.
• Computer literate.
• Willing to work onsite and on shifting schedules.
• Fresh graduates are encouraged to apply.
Benefits
• Paid training
• Monthly incentives
• HMO upon regularization
• Leave credits
• Government benefits
• Promotion opportunities
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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