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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Support - Insurance Voice Account - EXL Pasay - Up to 22K

204 Views 1 week ago
Experience 1–25 Year(s)
₱
Salary ₱ 20 – 22K p.m
Location NA
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Job Description

JOB TITLE: Customer Support - Insurance Voice Account - EXL Pasay - Up to 22K

Location: Pasay City - Onsite

Salary: Up to PHP 22,000 Package


ABOUT THE ROLE:

Exciting opportunity for Insurance Voice Account (MENDOTA) at EXL Pasay! Earn up to PHP 22,000 package. This is an onsite role for experienced voice agents looking for a stable account.


WHAT'S IN IT FOR YOU:

Competitive salary package up to PHP 22,000

HMO coverage and paid leaves

Government-mandated benefits

Paid training and career development opportunities

Stable and long-term insurance account


YOUR ROLE:

Handle insurance customer inquiries via voice channel

Provide accurate information and assistance

Resolve customer concerns with empathy and professionalism

Meet quality and performance metrics


WHO WE'RE LOOKING FOR:

At least Senior High School Graduate

Minimum 1 year BPO Voice experience required

Excellent English communication skills

Strong customer service orientation

Willing to work onsite in Pasay City and on a shifting schedule

Key Skills

8 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Operations BPO Recruitment BPO Call center BPO call centre

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
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