Customer Support Specialist
Gratitude IncCustomer Support Specialist
Job Description
Key Skills
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WORK SETUP: Onsite | Shifting Schedule
Role Overview:
Join our High Prio Banking Account as a Customer Support Specialist! You will assist banking clients with account inquiries, transactions, and concerns.
Key Responsibilities:
Handle banking inquiries and resolve issues.
Process account transactions accurately.
Provide exceptional customer service.
Maintain confidentiality and data security.
Qualifications:
HS Graduate (old curriculum) / SHS Graduate – required.
With or without BPO experience.
Excellent English communication skills.
Willing to work onsite with shifting schedules.
Amenable to Work On Site Arrangement (WOSA).
Additional Requirements: NBI Clearance, Police Clearance, and SSS Number available before training.
Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
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- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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