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GRATITUDE INC
APAC · AFRICA · U.S.A

Customer Support Specialist – Financial Services

633 Views 2 weeks ago
Experience 1–2 Year(s)
₱
Salary ₱ 20 – 25K p.m
Location Baguio City Benguet (City Camp Proper)
7 candidate(s) already applied

Job Description


Looking for a career where your customer service skills can make a real difference? We are hiring Customer Support Specialists for our Financial Services Account.

This role gives you the opportunity to work with customers, solve account-related concerns, and build a rewarding career in one of the fastest-growing industries.

Your Responsibilities

  • Respond to customer inquiries professionally.

  • Help customers understand their account information.

  • Resolve customer concerns accurately and efficiently.

  • Maintain complete and accurate customer records.

  • Deliver excellent customer service in every interaction.

Qualifications

  • College Graduate (any course); OR

  • High School Graduate, Senior High School Graduate, or completed at least 2 years in college with 6 months of BPO experience.

  • Good communication skills.

  • Basic computer knowledge.

  • Willing to work onsite.

  • Open to 24/7 shifting schedules.

Salary & Benefits

  • Earn up to ₱24,000 monthly.

  • Paid training.

  • Career advancement opportunities.

  • Professional and supportive workplace.

Apply now and become part of a team that values commitment, teamwork, and continuous learning.



Key Skills

6 Skills
Customer Relations Customer Service Customer Management Customer oriented Customer Engagement Customer Care

Role Specifications

Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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