CUSTOMER VOICE ASSOCIATE
Gratitude IncCUSTOMER VOICE ASSOCIATE
Job Description
Key Skills
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URGENT HIRING FOR CUSTOMER SERVICE REPRESENTATIVE !!!!!!
ROLES AND RESPONSIBILITIES:
•Listen to customer's questions and concerns and provide answers or responses.
•Provide information about products and services.
•Take orders, calculate charges, and process billing or payments.
•Review customer accounts and make changes, if necessary.
•Handle returns or complaints.
QUALIFICATION:
•Completed at least 2 years in college or, High school graduate with 1 year customer-interfacing work experience o
•Completed a 2-year vocational/certificate course with 1 year customer-interfacing work experience
~ BENEFIT:
•Incentives
•Joining Bonus
•Interview Tip
Role
Manager -Customer Service
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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