ExL Cebu:Customer Service Representative - Healthcare Account

Job Title: Customer Service Representative - Healthcare Account

Company: EXL Service

Location: Cebu City, Cebu - Work From Office (WFO)

Employment Type: Full-Time

Joining Date: October 5, 2026

Job Description:

EXL Service Cebu is looking for Customer Service Representatives to join our Healthcare Account. This is open for candidates with or without BPO experience who are willing to start ASAP.

Qualifications:

- At least Senior High School Graduate

- College Graduate with or without Call Center Experience is welcome to apply

- With good to excellent English communication skills

- Willing to work on-site in Cebu

- Willing to work on shifting schedules, including night shift, weekends, and holidays

- Can start on October 5, 2026

Salary and Benefits:

- Salary Package: 22,000 - 23,000

- HMO coverage on Day 1 plus Life Insurance

- Monthly allowances and performance-based incentives

- Paid training

- Career growth and promotion opportunities

- Stable account with a global company

Duties and Responsibilities:

- Handle healthcare-related inquiries from customers via phone

- Provide accurate and timely information

- Ensure excellent customer service and satisfaction

- Maintain customer records and documentation

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