EXL Iloilo - Retail Voice Account - Onsite - Up to 22K Package

EXL Iloilo - Retail Voice Account - Onsite - Up to 22K Package 

Company: EXL Service

Location: Iloilo City - Onsite (WFO)

Industry: BPO / Retail / Voice Account

Salary: PHP 22,000 Package

Setup: Onsite - Full-Time - Shifting Schedule

About the Role:

EXL Service Iloilo is urgently hiring for our Retail Voice Account. This role involves handling customer inquiries and providing excellent customer service support for a retail account.

Responsibilities:

- Handle inbound calls for retail account customers

- Provide excellent customer service and resolve inquiries efficiently

- Deliver accurate information and ensure customer satisfaction

- Meet performance metrics and quality standards

Qualifications:

- Completed at least 2 years in college - College undergrad - HS and SHS grads not qualified for this account

- Minimum 1 year BPO voice experience required

- Excellent communication skills in English

- Willing to work onsite in EXL Iloilo

- Can start ASAP

Benefits:

- PHP 22,000 Salary Package

- HMO and government-mandated benefits

- Career growth and stable account