Exl QC -CSR dayshift account
Job Description
EXL Alabang – Customer Service Representative
Lightray Account
Schedule: Day shift
Experience Required:
- College undergraduate/graduate OR Senior High graduate with minimum 1 year BPO voice experience
- High School graduate with minimum 2 years BPO voice experience
- Strong English communication skills - verbal and written
- Customer service experience preferred
Compensation and Benefits:
- Competitive salary package with allowances
- HMO coverage on day 1 + dependent coverage upon regularization
- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG
- 13th month pay and paid leaves
- Performance-based incentives and annual appraisal
- Fixed weekends off for day shift campaigns
Requirements:
- At least 18 years old
- Computer literate with good typing speed
- Willing to work onsite in Filinvest, Alabang
- Professional and customer-oriented attitude
Hiring Process:
Virtual interview
- One-day hiring process for qualified candidates
Key Skills
13 SkillsRole Specifications
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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