Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Exl QC -CSR dayshift account

828 Views 2 weeks ago
Experience 2–32 Year(s)
₱
Salary ₱ 20 – 25K p.m
Location NA
Be the first to apply for this job

Job Description

EXL Alabang – Customer Service Representative

Lightray Account



Schedule: Day shift


Experience Required:

- College undergraduate/graduate OR Senior High graduate with minimum 1 year BPO voice experience

- High School graduate with minimum 2 years BPO voice experience

- Strong English communication skills - verbal and written

- Customer service experience preferred


Compensation and Benefits:

- Competitive salary package with allowances

- HMO coverage on day 1 + dependent coverage upon regularization

- Government-mandated benefits: SSS, PhilHealth, Pag-IBIG

- 13th month pay and paid leaves

- Performance-based incentives and annual appraisal

- Fixed weekends off for day shift campaigns


Requirements:

- At least 18 years old

- Computer literate with good typing speed

- Willing to work onsite in Filinvest, Alabang

- Professional and customer-oriented attitude


Hiring Process:

Virtual interview 

- One-day hiring process for qualified candidates

Key Skills

13 Skills
Inbound BPO BPO Voice Process BPO Skills BPO Recruitment BPO Hiring BPO Call center International BPO BPO/ITES bpo BPO call centre BPO Experience BPO/ IT {BPO

Role Specifications

Role
Customer Service Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 6+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc