Field HR Senior Analyst

Gratitude Inc

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2 months ago

Field HR Senior Analyst

5-8 Year(s)

Manila (Makati)

Job Description

Key Skills

HR Generalist Strategic Business Partner

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QUALIFICATIONS

Must have:

• Minimum of 3 years of relevant HR Generalist and Strategic Business Partnering with strong stakeholder management

• HR experience handling BPO accounts

• Excellent Communications skills

• Based in Mandaluyong but also open to visit sites Alabang, Mandaluyong, Taguig and QC

Job Summary:

Manage HR service delivery and ensure alignment with business and HR strategic objectives. Act as the primary connection between HR and local employees across all DTEs and serve as a local liaison to HR functions and service organizations. May include: the design/implementation of local employee engagement and recognition programs, providing mobility services, planning/delivering training, coaching, mentoring and supervision.

• Adapt, communicate and implement the strategic direction of all operations to ensure adherence to global policies and processes

• Define the operational framework for the GU delivery of People Service process support based on the defined Business and HR Strategy

• Create and implement short-term tactical plans to meet SLA performance metrics and financial targets through the efficient use of human resources, technology and maximization of workforce

• Provide feedback and input for improvement of all programs, processes and policies, and be accountable for driving consistent, standardized and effective service delivery within Employee Relations, Internal Controls & Compliance, Learning, Transitions and Records & Document Management.

• Work with the GU CoE Interlock process owners to improve the end-to-end HR delivery processes

• Ensure integration of GU People Services team with the Cross Business Service Delivery team and Field HR within the GU

Role

Generalist HR

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Human Resources

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