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GRATITUDE INC
APAC · AFRICA · U.S.A

Financial CSR - HGS Iloilo - 18K-20K - 1 Year BPO Exp Required

194 Views 11 hours ago
Experience 1–17 Year(s)
₱
Salary ₱ 15 – 18K p.m
Location Iloilo
1 candidate(s) already applied

Job Description

Financial CSR - HGS Iloilo - 18K-20K - Onsite - 1 Year BPO Exp Required*


*Company:* HGS - Hinduja Global Solutions - Iloilo City
*Location:* Iloilo City - Work Onsite (WFO) - Virtual Interview Available
*Account:* Financial Account
*Industry:* BPO / Financial Services
*Work Setup:* Onsite | Full-Time | Shifting Schedule
*Salary:* PHP 18,000 to PHP 20,000 Salary Package
*Vacancies:* Multiple Vacancies - Urgent Hiring

*About the Company:*
HGS Iloilo is hiring for Financial Account. Open for candidates with at least 1 year BPO experience. Earn PHP 18K to 20K while building your career with a leading global BPO company.

*Job Description:*
We are looking for Customer Service Representatives to join our Financial Account in Iloilo City. Fast virtual interview process!

*Key Responsibilities:*
- Provide excellent customer support for financial account customers
- Handle customer inquiries with professionalism and empathy
- Collaborate with team members to deliver quality outcomes
- Troubleshoot issues and ensure high customer satisfaction and CSAT
- Meet performance metrics, KPIs, and quality standards

*Qualifications:*
- High School Graduate (old curriculum) / Senior High School Graduate / College Graduate
- With at least 1 year BPO experience
- Good English communication skills
- Strong problem-solving and customer service skills
- Willing to work onsite in Iloilo City
- Amenable to shifting schedule including nights, weekends, and holidays
- Can start ASAP

*Benefits & Perks:*
- PHP 18,000 to PHP 20,000 competitive salary package
- HMO + Life Insurance + Government-mandated benefits
- Paid training from Day 1
- Clear career growth and promotion opportunities
- Virtual interview available, apply from home
- Stable onsite work in Iloilo City

*Apply now - HGS Iloilo Financial Account with virtual interview!*

Key Skills

7 Skills
BPO Voice Process BPO Skills BPO Recruitment BPO Call center International BPO BPO/ITES financial,

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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