Financial Real Estate CSR - EXL Cebu City - WFO
Job Description
Key Skills
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Financial Real Estate CSR - EXL Cebu City - WFO - Oct 5 Start
Company: EXL Service
Location: Cebu City, Cebu - Work From Office (WFO)
Industry: BPO / Financial - Real Estate Account
Setup: Onsite - Shifting / Night Shift
Type: Full-Time - Multiple Vacancies
Salary: Up to PHP 22,000 Package
Start Date: October 5, 2026
Overview:
EXL Service Cebu is hiring for our Financial - Real Estate Account. We are looking for motivated individuals with at least 1 year of BPO experience to join our growing team in Cebu City.
Role: Customer Service Representative - Financial Real Estate Account
Account: Financial - Real Estate Account
Key Responsibilities:
- Handle financial and real estate-related inquiries
- Assist customers with account management and property-related concerns
- Provide accurate information and excellent customer service
- Ensure compliance with company policies and procedures
Qualifications:
- At least 2nd Year College Completed (UG2)
- With at least 1 Year Call Center Experience
- B1 High CEF Level of English communication skills
- Willing to work on-site in Cebu City
- Willing to work on shifting / night shift schedule
- Can start on October 5, 2026
Salary and Benefits:
- Basic Salary: PHP 17,000 - 19,000
- Additional Allowance: PHP 3,000
- Up to PHP 22,000 total package
- HMO coverage on Day 1 plus Life Insurance
- Paid training
- Monthly allowances and performance-based incentives
- Career growth and promotion opportunities
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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