Firstsource Cebu is Hiring - Pioneering US Banking Account

*Firstsource Cebu is Hiring - Pioneering US Banking Account - Fixed Weekends Off!*

*Company:* Firstsource Solutions

*Location:* Cebu City, Cebu

*Account:* US Banking - Pioneering / New Account

*Work Setup:* 100% Work From Office (WFO) - US Shifts

*Schedule:* FIXED WEEKENDS OFF

*Start Date:* ASAP - Urgent Hiring

*About Firstsource:*

Be part of something new! Firstsource Solutions is a trusted global Business Process Management leader partnered with top US banking brands. We are launching a pioneering account in Cebu and we want you on our pioneer batch!

*Job Overview:*

We are looking for Associates to join our new US Banking account. If you have US account experience and want fixed weekends off, this is for you!

*Key Responsibilities:*

- Handle customer inquiries related to US Banking accounts

- Provide exceptional customer service for financial and banking concerns

- Deliver high-quality support and ensure compliance

- Achieve customer satisfaction targets

*Qualifications:*

- At least 6 months BPO experience handling a US Account is REQUIRED

- Must have complete Education and Employment documents ready

- Must be willing to work 100% onsite in Cebu City

- Must be willing to work US night shifts

- Can start ASAP

*Compensation & Benefits:*

- Competitive salary - to be discussed during interview

- Salary starts on Day 1 of Training

- Fixed Weekends Off

- FREE HMO coverage for 2 dependents

- Performance-based operational incentives

- 13th month pay

- Annual appraisal and salary increase

- Life insurance and leave credits

- Rewards and recognition program

- Temporary BCP incentive (per day)

- Employee-friendly work culture

*Apply now and be part of our pioneering team at Firstsource Cebu!*