Healthcare Customer Service Representative
Job Description
Qualifications:
SHS Graduate / 2nd Year College
1 year Customer Contact Experience (CCE) – required
Salary: Competitive package (to be discussed)
Work Setup: Onsite | Shifting Schedule
Key Responsibilities:
Handle inbound customer inquiries regarding healthcare accounts
Assist with policy inquiries, claims, and general support
Resolve customer concerns and escalate complex cases
Document interactions accurately in the system
Skills:
Customer Service
Healthcare Support
Communication Skills
Problem Solving
Documentation
Key Skills
4 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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