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GRATITUDE INC
APAC · AFRICA · U.S.A

HGS Iloilo Hiring - CSR Financial Account - 18K-20K Salary - Onsite

279 Views 3 weeks ago
Experience 1–17 Year(s)
₱
Salary ₱ 15 – 18K p.m
Location Iloilo (City Proper, La paz, Mandurriao)
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Job Description

HGS Iloilo Hiring - CSR Financial Account - 18K-20K Salary - Onsite

Virtual Interview available 

Company: HGS - Hinduja Global Solutions
Location: Iloilo City - Onsite (WFO)
Account: Financial Account
Salary: PHP 18,000 - 20,000
Industry: BPO / Financial Account

About the Role:
Join HGS Iloilo as CSR for our Financial Account! We are looking for skilled and motivated Customer Service Representatives to deliver high-quality customer solutions. Earn 18K-20K while working with a collaborative team!

Responsibilities:
- Provide excellent customer support for Financial Account customers
- Handle customer inquiries with professionalism and empathy
- Develop reliable and user-focused solutions for customer concerns
- Collaborate with team members to deliver quality outcomes
- Troubleshoot issues and ensure high customer satisfaction
- Meet performance metrics and contribute to continuous improvement

Qualifications:
- At least High School / Senior High School Graduate
- With or without BPO experience - freshers welcome (Financial account background is a plus)
- Good English communication skills - written and verbal
- Strong problem-solving skills and attention to detail
- Willing to work onsite in Iloilo City
- Amenable to shifting schedule
- Can start ASAP

Preferred Skills:
- Experience with customer service workflows and reporting
- Familiarity with financial account processes
- Ability to work independently and with a team
- Good ownership, collaboration, and time-management skills

Benefits & Perks:
- Competitive salary PHP 18,000 - 20,000
- HMO + Life Insurance
- Paid training
- Career growth and learning & development support
- Collaborative work culture
- Stable Financial Account

Key Skills

7 Skills
BPO Voice Process BPO Skills BPO Recruitment BPO Call center International BPO BPO/ITES financial,

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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