Hiring E-Commerce Logistics CSR Experts

Gratitude Inc

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1 hour ago

Hiring E-Commerce Logistics CSR Experts

0-3 Year(s)

Manila

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Job Description

Key Skills

BPO Skills

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When global shipments hang in the balance, can you steady the ship? We are hiring dedicated Customer Service Specialists to support one of the world's largest retail networks. This is not a typical script-reading desk; you will actively orchestrate real-time solutions for intricate supply chain gridlocks.

You will manage critical tracking discrepancies, negotiate with global courier partners, and pacify high-value retail clients. If you can multitask across shipping manifests and order management software while keeping your cool, you belong on our team.

Core Accountabilities:

* Resolve delayed transit issues using proprietary live-tracking databases.

* Coordinate cross-docking adjustments with distribution hubs.

* Author clear, concise summaries of supply chain resolutions.

Candidate Profile:

* Exceptional cross-functional communication and spatial negotiation skills.

* Ability to interpret logistics data rapidly.

Keep global commerce moving efficiently.

Role

Customer Service Executive -Chat

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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