Hiring!! Entertainment Account (LOCATION—Diliman)QC
Job Description
We are currently seeking enthusiastic and customer-oriented individuals to join our team as Satellite TV & Entertainment Account Representatives. In this role, you will be responsible for providing exceptional customer service and support to clients inquiring about satellite television and entertainment services.
Responsibilities:
- Handle inbound and outbound calls from customers regarding satellite TV and entertainment services
- Assist customers with inquiries, troubleshooting, and resolving service-related issues
- Provide product recommendations and information on promotions and packages
- Process customer orders, payments, and account adjustments accurately and efficiently
- Maintain a high level of professionalism and customer service in all interactions
Qualifications:
- High school graduate or college graduate
- Strictly with at least 6 months of BPO/call center experience
- Excellent communication and interpersonal skills
- Ability to multi-task and work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Willingness to work flexible schedules, including weekends and holidays
Salary: Up to P27,000, with opportunities for bonuses and incentives based on performance.
If you meet the qualifications and are looking for a rewarding career in customer service, apply now to join our team!
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BPO experience:
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Key Skills
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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