Hiring For Customer Service Representative - No Experience Required
Job Description
Key Skills
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Hiring For Customer Service Representative - No Experience Required
Job Description
-
WHY WORK WITH US
-
Get as much as of Php 24,000 ++ monthly
- Competitive allowances and incentives
- Performance based incentives
- Night Differential Rate
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ABOUT YOU:
-
You enjoy talking to people on the phone
- You are empathetic, a good listener, and want to help others
- Have a desire to grow and drive your career forward
- Previous experience in an Agent/Customer Service Representative is preferred but not required
- at least SHS Graduate or 2nd year college undergraduate (for old curriculum)
-
YOU WILL:
- Help customers with complaints and questions, give customers information about products and services
- Ensure to deliver BGO and client metrics and expectations on a regular basis.
- Ensure customer satisfaction and provide professional customer support
- Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
- Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer’s account information
- Champion company core values and other company programs
- Other duties as assigned
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- HMO for you and your 2 dependents
- Life Insurance package
- Vacation and Sick time offs (converted to cash by end of year)
- Anniversary Leave
- Birthday Leave
- Emergency Loan Assistance
- Company Parties and Engagements
- Amazing work culture where you can learn and grow
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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