USRN QA Specialist (Non-Voice)
Gratitude IncUSRN QA Specialist (Non-Voice)
Job Description
Key Skills
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Job title: USRN QA Specialist (Non-Voice)
Account: El Paso & Hartford Account
Work setup: Hybrid/Work from home
Work schedule: Shifting
Salary budget: PHP 60,000 package (Fixed and non-negotiable)
Location: All locations in the Philippines (BGC Taguig, Cebu, Davao and Clark, Pampanga)
Start date: ASAP
Headcount: 1
Qualifications:
• At least 1 year of bedside experience
• 1-2 years of BPO/CPO Utilization Review/Utilization Management experience.
• QA experience for at least 1 year.
License:
• Active USRN
Recruitment Process:
• Validation
• Talkpush profile creation
• HR Interview
• Hiring Manager Interview
• Onboarding
Screening notes:
• Current location and preferred site to work
• Do you have an active USRN license? Provide the validity date
• Years of bedside experience
• Years of Utilization Review/Utilization Management experience
• Years of QA experience
• How much is your last drawn salary?
• What are your salary expectations?
• Notice period
Role
Any Other
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
Any Other
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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