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Hiring for Service Delivery Hub Manager/Digital Marketing Manager || Up to 100k Salary || Top BPO Company

Gratitude Inc
255 Views
14 hours ago

Hiring for Service Delivery Hub Manager/Digital Marketing Manager || Up to 100k Salary || Top BPO Company

10-15 Year(s)
₱ 90 - ₱ 100K p.m
Manila
Manila

Job Description

Key Skills

Salesforce Marketing Cloud Digital Marketing Manager Service Delivery Hub Marketo Hubspot

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Position: Service Delivery Hub / Digital Marketing Manager

Location: Eastwood, Quezon City

Salary: 90k-100k

Work onsite

Dayshift: Monday-Saturday



The Service Delivery Hub Manager plays a pivotal role in overseeing the hub's operations and fostering a positive team environment. Reporting to the Global Operations Lead, they provide guidance and support to Service Delivery Teams, ensuring high-quality service delivery within set timelines and metrics. The service Delivery Hub lead serves as the Single Point of Contact (SPOC) for hub-related queries and is responsible for the management of all Service Hub resources and their compliance with established processes and quality standards. They foster a positive and collaborative team environment while encouraging a can-do and proactive attitude among team members.



Qualifications:

• 15 years of professional experience in relevant position

• Deep understanding of marketing service operations, industry best practices and highly organized in efficiently managing multiple task and priorities

• Familiarity with marketing automation software such as Market, Hubspot, Salesforce Marketing Cloud (formerly ExactTarget) or Adobe Experience Manager

• Intermediate-level proficiency with Microsoft Office products

Role

Manager -Customer Service

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Kristine Joy Palacio

Recruiter - Gratitude Inc

NA, philippines

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500+ Posts

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