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GRATITUDE INC
APAC · AFRICA · U.S.A

HIRING! Travel CSR | Concentrix Bridgetowne | Up to 33K Salary

263 Views 3 weeks ago
Experience 1–21 Year(s)
₱
Salary ₱ 30 – 33K p.m
Location NA
4 candidate(s) already applied

Job Description

HIRING! Travel CSR | Concentrix Bridgetowne | Up to 33K Salary | No GDS Needed!*


*Company:* Concentrix - Bridgetowne, Quezon City

*Location:* Bridgetowne, Quezon City - Onsite

*Salary Package:* Up to PHP 33,000

*Employment Type:* Full-time

*Work Setup:* Onsite - Shifting Schedule

*Openings:* Multiple Vacancies


*Job Description:*

Concentrix Bridgetowne is hiring Travel Customer Service Representatives! We have 2 travel roles available - one for candidates with GDS experience and one for those without GDS experience. This is a great opportunity for travel enthusiasts to build a career in the travel industry while earning up to PHP 33,000 package.


We are hiring for:


*1. Travel Account - No GDS Required*

- For candidates with BPO experience but no GDS tools experience

- Full training will be provided


*2. Travel Account - With GDS Experience*

- For candidates with GDS experience (Amadeus / Sabre / Galileo)

- Higher salary offer for qualified candidates


*Key Responsibilities:*

- Handle travel-related inquiries, bookings, cancellations, and rebooking

- Assist customers with flight reservations, itinerary changes, and travel concerns

- Provide excellent customer service and travel assistance

- Utilize GDS tools (for GDS role) or internal tools (for non-GDS role)

- Ensure quality and customer satisfaction targets are met


*Qualifications:*

- At least Senior High School Graduate to College Graduate

- *For No GDS Role:* At least 6 months BPO experience in any account

- *For With GDS Role:* At least 1 year BPO experience with GDS experience (Amadeus / Sabre / Galileo)

- Good to excellent English communication skills

- Passionate about travel and customer service

- Willing to work onsite in Bridgetowne, Quezon City

- Willing to work shifting schedule including nights, weekends, and holidays

- Can start ASAP


*Benefits:*

- Competitive salary package up to PHP 33,000 (Higher offer for GDS experience)

- HMO coverage + Paid Leaves

- Government-mandated benefits

- Paid training

- Career growth and development opportunities

- Premium work location: Concentrix Bridgetowne, QC


*How to Apply:*

Click Apply Now or submit your updated resume. Qualified applicants will be contacted for screening and assessment.


Apply today and join Concentrix Bridgetowne - Travel Account!

Key Skills

12 Skills
Call Center GDS Inbound BPO BPO Voice Process International Call Centre Call Centre skills BPO Call center GDS Experience GDS tool GDS tools (e.g., Amadeus, Sabre, Galileo) GDS (Amadeus, Galileo, Sabre) knowledge of any GDS

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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