Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

H&R Block Seasonal Account - Contract until April 2027 - Onsite Sucat

299 Views 2 weeks ago
Experience 3–16 Year(s)
₱
Salary ₱ 30 – 35K p.m
Location Laguna Calabarzon - Alabang Muntinlupa City, Manila - Santa Maria
Be the first to apply for this job

Job Description

Job Title: Trainer - H&R Block Seasonal Account - Contract until April 2027 - Onsite Sucat


Company: Confidential

Work Location: Sucat

Work Setup: Onsite

Work Shift: Shifting Schedule

Industry: BPO / Training and Development

Employment Type: Contractual until April 2027

Salary: PHP 25,500 - 35,000 + Up to PHP 2,500 Performance Bonus

Openings: Multiple


Overview:

We are hiring Trainers for H&R Block Seasonal Account for Onsite setup in Sucat. This is a contractual position until end of April 2027. Open for candidates with BPO Training experience.


Important Note: Former employees of Teleperformance are not eligible for rehire, either directly or through a third party.


Job Details:

Role: Trainer - H&R Block Seasonal Account

Location: Sucat - Onsite

Work Setup: Onsite - Shifting Schedule

Employment Type: Contractual until end of April 2027

Salary: PHP 25,500 - 35,000 Basic + Up to PHP 2,500 Performance-Based Bonus

Headcount: Multiple


Responsibilities:

- Deliver training materials including presentation materials, training guides/manuals, and course evaluations

- Coordinate training schedules based on training requirements

- Execute specialized projects and activities according to set principles

- Manage and oversee implementation of short-term activities within the team

- Improve day-to-day activities and processes within training

- Supervise work of less experienced professionals and provide professional expertise

- Manage a team of Individual Contributor co-workers and ensure professional excellence


Qualifications:

- 6 months to 1 year of Training Experience in the BPO Industry

- Minimum 2 years total experience in the BPO Industry

- Familiarity with adult learning principles, curriculum design, or training methodologies

- Demonstrated proficiency in English communication - oral and written

- Strong presentation, facilitation, and interpersonal skills

- Ability to adapt training delivery to different learning styles and paces

- Experience in instructional design or Learning and Development is a plus

- Proficiency in using learning management systems (LMS) and training tools

- Former Teleperformance employees are not eligible


Recruitment Process:

- Eligibility Check

- Quick Screening with CorpTA

- Demo Materials Preparation - to be sent via email

- Final Interview and Demo Presentation with Hiring Manager Virtually - Graveyard Schedule


Benefits:

- Competitive salary up to PHP 35,000 basic plus performance bonus

- Opportunity to handle H&R Block account

- Career growth in Training and Development

Key Skills

7 Skills
Training experience Trainer/Training Experience (BPO) BPO Experience .Instructional Design Adult learning principles and techniques Proficiency in English; Good communication skills both written and spoken adult learning principles, curriculum design, or training methodologies.

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

Similar Jobs

View all
Gratitude Inc logo

About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Norman Bogonko
Recruiter - Gratitude Inc
★★★★★ 5.0
Location NA, kenya
Network 6+ Followers
Activity 500+ Posts
View Profile

Interview Tips

Curated for this role
Guide
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Explore Interview Guide →
Mobile App

Get the Best Jobs

Right on your fingertips with instant alerts

Search more jobs by Gratitude Inc