HR Manager - Employee Services

Gratitude Inc

310 Views

20 hours ago

5-6 Year(s)

₱ 70 - ₱ 80K p.a

Manila

Job Description

Key Skills

Database Administration Vendor Management HR Manager HR employee relation Payroll Processing HR employee Engagement

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Gratitude Inc. is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and onshore.

We are urgently hiring for HR Manager for Employee Services. This is for our partner BPO company located in Makati City.

Department: Human Resources

Location: Makati

Salary: 70,000-80,000 (Basic) + Allowance

QUALIFICATIONS:

Graduate / Post Graduate in any discipline

6-7 years of work experience, with a good Corporate Exposure

Comfortable with MS Office.

POSITION PURPOSE:

This position has the overall responsibility of HR administrative services across all company locations. The role provides leadership to a team of executives carrying out activities spanning the employee lifecycle post-recruitment.

KEY ACCOUNTABILITIES/ RESPONSIBILITIES:

Responsible for the smooth functioning of employee services activities across locations for international & domestic processes

Monitoring policy implementation across the company covering the following:

Implementation of C&B policies for below manager population across locations

Implementation of benefits for below manager population across locations

Managing the ES team handling HR administrative activities ensuring internal customer satisfaction

Driving & implementing new initiatives with a focus on cost reduction

Preparation & monitoring of team budget

Vendor management for payroll/Insurance/TPA/consultants

Handling audits and closure of audit items on time

Ensuring employee HR letters are published /distributed within agreed timelines

Managing payroll for below manager population, identifying causes for revenue leakages, and ensuring that the same is plugged

Monitoring below manager-employee database

Benefits Administration for all employees across grades

Ensure up-to-date reporting for headcount/attrition at the agreed frequency

Ensure the smooth functioning of the Genie team\

Ensuring competitive response time to internal customer needs.

SPAN OF CONTROL (PEOPLE, ASSETS, etc)

Team size: 15-20 people across locations

DECISION-MAKING / AUTHORITY

All decisions concerning employee services activities

All actions are to be taken based on pre-decided goals.

All financial sign-offs as per the budget approved.

KNOWLEDGE AND SKILLS (ESSENTIAL)

Knowledge of:

Personnel & Human resources

Administration & Management

Law & Government

Good interpersonal skills

Good written and verbal communication

Ability to work under pressure

Strong execution ability

Excellent ability to meet timelines

Problem Sensitivity

Critical thinking

Further details will be discussed once invited for interview.

To apply, please submit your updated resume on this post and answer the pre-screening questions.

Our recruitment team will reach out to you once shortlisted.

APPLY NOW!

Role

NON-BPO

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Process

Semi-Voice

Functional Area

NON-BPO

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