HR Service Delivery Assoc Manager (CL 8)

Gratitude Inc

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3 weeks ago

HR Service Delivery Assoc Manager (CL 8)

7-8 Year(s)

₱ 100 - ₱ 150K p.m

Manila

Job Description

Key Skills

Supervisory Experience End to end process knowledge of Order to cash process SAP Payroll

1 candidate(s) have already applied for this Job. Apply now

JOB TITLE: HR Service Delivery Assoc Manager (CL 8)
WORK SETUP: Hybrid in Taguig
WORK SHIFT: Day shift
HC: 1
Salary budget: CL 10, estimate is 100K to 150k
OVERALL PURPOSE: The primary purpose of Payroll Processing is to execute pay on time and accurately each pay run for both in-house and outsourced teams, with the correct deductions and necessary withholdings, including maintaining the employees’ hours and payments, calculating commissions and bonuses, and printing payroll.
RESPONSIBILITIES:
• Act as the escalation point for team and customer issues
• Together with other leads, identify opportunities for improvement
• Drive corporate initiatives, delivery of metrics and optimal performance of the team through continuous interaction with stakeholders with the intent of achieving contractual objectives and corporate goals
• Participate in the action and strategic planning process that establishes annual objectives and goals for an organisation
• Be responsible for the development of resources under your reporting line
Scope of responsibilities includes overseeing:
• Produce and Distribute Pay to employees’ bank accounts
• Conduct Audit Activities
• Produce General Ledger Feed
• Payroll Reporting
• Distribute vendor/government data as required
• Post Payrun activities
• Calculate Gross to Net
JOB QUALIFICATIONS:
• With at least 7 to 8 years of relevant experience; 5 years of supervisory experience
• Payroll and SAP experience required
• Voice proficiency of B1T is not required

Role

Account Manager

Timings

Day Shift (Contract To Hire)

Industry

BPO

Work Mode

Hybrid

Process

Voice

Functional Area

ITES / BPO / Customer Service

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Oluwatoyin Justina Alutundu

Recruiter - Gratitude Inc

NA, nigeria

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