HR Service Delivery Assoc Manager (CL 8)

Payroll Team Lead (SAP Payroll | Leadership | End-to-End Payroll Operations)

Lead Payroll Excellence with a High-Performing Team!

We're seeking an experienced Payroll Team Lead to oversee end-to-end payroll operations, ensure timely and accurate payroll processing, and drive continuous process improvements. If you have strong SAP Payroll expertise, leadership experience, and a passion for operational excellence, this is your opportunity to make an impact.

Key Responsibilities

• Lead and mentor the payroll team, serving as the primary escalation point for payroll and employee concerns.

• Ensure accurate and timely payroll processing, including gross-to-net calculations, statutory deductions, commissions, bonuses, and employee payments.

• Oversee payroll audits, general ledger (GL) feeds, payroll reporting, and post-payroll activities.

• Coordinate payroll-related submissions to banks, government agencies, and external vendors.

• Drive process improvements, operational efficiency, and compliance with payroll policies and regulations.

• Collaborate with stakeholders to achieve service delivery targets, KPIs, and business objectives.

• Support strategic planning, workforce development, and performance management within the team.

Qualifications

• 7–8+ years of experience in payroll operations, with at least 5 years in a supervisory or team leadership role.

• Strong experience in end-to-end payroll processing.

• Hands-on experience with SAP Payroll is required.

• Strong analytical, problem-solving, and stakeholder management skills.

• Excellent leadership, coaching, and team development capabilities.

• Experience managing payroll compliance, audits, and reporting.

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