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GRATITUDE INC
APAC · AFRICA · U.S.A

HR Service Delivery Associate Manager

376 Views 2 weeks ago
Experience 7–15 Year(s)
₱
Salary Confidential
Location Manila (Taguig)
94 candidate(s) already applied

Job Description

 HIRING: HR Service Delivery Associate Manager (CL 8) 

 Location: BGC, Taguig – Hybrid
 Shift: Day Shift
 Headcount: 1
 Salary: Confidential – discussed during Job Offer
 Job Requisition ID: R00323165

What You’ll Do

We’re looking for an experienced Payroll & HR Service Delivery professional to lead operations and ensure accurate, timely payroll delivery.

Key responsibilities include:

  • Oversee end-to-end payroll processing
  • Produce and distribute employee pay
  • Calculate Gross-to-Net
  • Conduct payroll audits and reporting
  • Manage General Ledger feeds
  • Handle post-payrun activities
  • Distribute required vendor/government data
  • Act as escalation point for team and customer concerns
  • Drive process improvements, performance, and corporate initiatives
  • Develop and manage team resources

What We’re Looking For

  • 7–8+ years of relevant experience
  • 5+ years of supervisory experience
  • Strong Payroll & SAP experience
  • Experience in end-to-end payroll processing
  • Must not be previously or currently employed with Accenture
  • Must not have an active Workday profile with Accenture
  • Must already have the right to live and work in the Philippines

Pre-Screening Questionnaire

If you meet the requirements, please complete the questionnaire below:

 https://myglit.com/lateral/cref/2fe83bcc84

Please prepare the following information:

  1. Highest educational attainment
  2. Years of end-to-end payroll experience
  3. Years of Payroll Supervisory experience
  4. SAP Payroll rating (1–10)
  5. Last drawn salary
  6. Expected salary
  7. Amenability to hybrid work in BGC Taguig + day shift
  8. Do you have an active Workday account with Accenture?

 Recruitment Process:
Workday Validation → CV Screening → Client Review & Processing

 Important: Please upload your complete and latest CV and regularly monitor your email and Workday account for application updates.

 Interested and qualified? Apply now!

Key Skills

19 Skills
Human Resource Management Performance Management Stakeholder Management performance Metrics Process Improvement continuous improvement team leadership .Shared Services SAP General Ledger Strategic Planning Supervisory Experience SAP HCM KPI Payroll recons, ERP, SAP, Workday End-to-end payroll processing SAP Payroll HR services 5–8 years of experience in HR Operations, Payroll Operations, or Order management Customer Escalation Handling

Role Specifications

Role
Payroll
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
Accounting / Tax / Company Secretary / Audit

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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