HR Service Delivery Associate Manager (Payroll)
Gratitude IncHR Service Delivery Associate Manager (Payroll)
Job Description
Key Skills
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Location: Taguig, Philippines (Hybrid Work Setup)
Shift: Day Shift
Job Summary
We are looking for an experienced **HR Service Delivery Associate Manager** with a strong background in **Payroll Operations** to lead payroll delivery, drive operational excellence, and support continuous process improvements. The ideal candidate will have extensive payroll experience, proven leadership skills, and hands-on knowledge of SAP.
Key Responsibilities
As the HR Service Delivery Associate Manager, you will:
* Serve as the primary escalation point for team and customer concerns.
* Drive team performance by delivering operational metrics and achieving service level objectives.
* Partner with stakeholders to identify and implement process improvements.
* Support strategic planning and contribute to achieving business goals.
* Develop, coach, and manage team members under your supervision.
You will also oversee end-to-end payroll operations, including:
* Payroll processing and salary disbursement to employees' bank accounts.
* Payroll audits and compliance activities.
* General Ledger (GL) feed generation.
* Payroll reporting.
* Distribution of payroll-related data to vendors and government agencies.
* Post-payroll activities.
* Gross-to-Net payroll calculations.
Qualifications
* Minimum 7–8 years of relevant Payroll experience
* At least 5 years of supervisory or people management experience.
* Strong hands-on experience with Payroll Processing.
* Experience using SAP.
Preferred Skills
* Strong leadership and stakeholder management skills.
* Excellent analytical and problem-solving abilities.
* Experience driving operational improvements and managing service delivery metrics.
Why Take This Opportunity?
* Hybrid work setup
* Day shift schedule
* Opportunity to lead a high-performing payroll operations team
* Career growth within a dynamic HR service delivery environment
If your experience aligns with the qualifications above, we'd love to hear from you. Please send your updated CV for consideration.
Role
Generalist HR
Timings
Day Shift (Permanent)
Industry
Hotels / Restaurants / Airlines / Travel
Work Mode
Hybrid
Functional Area
Human Resources
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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