Human Resources Manager up to 150k

Gratitude Inc

3940 Views

12 hours ago

4-5 Year(s)

₱ 110 - ₱ 150K p.m

Manila

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Job Description

Key Skills

BPO Experience Lawyer by Profession DOLE Compliance HR Labor Relation

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the company has a long history of hiring engaged, productive employees, and we’re looking for a human resources (HR) manager to continue this tradition. The ideal candidate will have experience in HR or employee recruitment, with a thorough understanding of HR policies and procedures. The bulk of the role will involve employee orientations, benefits administration, compensation, rewards, and conflict resolution, and there is great opportunity for developing and refining systems. We’re eager to find a human resources manager who connects easily with people and has a detail-oriented mindset for handling the dynamic nature of today’s workforce.

Objectives of this role

Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes

Maintain and enhance employee benefits programs, including compensation, health insurance, expense reimbursement, and vacation

Assist with recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs

Ensure compliance with national and local HR regulations by conducting investigations and maintaining records

Identify and recommend improvements to internal standard operating procedures, including team restructuring and morale building

Responsibilities

Support departments in developing and delivering strategic HR plans that fit with the overall business direction

Plan, monitor, and appraise HR activities by scheduling management conferences, resolving employee grievances, training managers in how to coach and discipline, and counseling employees and supervisors

Champion the onboarding process by ensuring that it's high-quality and up to date, and provide clarity and connection for employees so their roles serve the overall business vision

Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures

Build strong relationships with external suppliers, fostering trust and promoting collaboration

Handle confidential matters with discretion

Required skills and qualifications

Three or more years of experience in human resources or employee recruitment

Exceptional communication and interpersonal skills and an ethical mindset

Adept at problem-solving and conflict resolution

Strong problem-solving and conflict-resolution skills

Familiarity with HR software

Preferred skills and qualifications

Bachelor’s degree (or equivalent) in human resources or related field

Experience working with PeopleSoft software

Strong understanding of national laws related to HR

Role

General Manager

Timings

Flexible (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Semi-Voice

Functional Area

ITES / BPO / Customer Service

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