Human Resources Workforce Analytics, Data Storytelling Manager
Job Description
Key Skills
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Job Category- Workforce Analytics
Job Schedule- Full time
Job Shift - Mid-Day
Locations
9th Avenue corner 38th Street, Uptown Bonifacio, Taguig City, National Cap Region, 1635, PH
Job Responsibilities
Collaborate across stakeholders, including developers, data scientists, and SMEs, to understand and align on business objectives and data requirements
Develop compelling data-driven narratives that effectively communicate insights and recommendations to various audiences, such as senior executives, departmental leaders, and managers
Provide guidance and support to BI developers in creating visually appealing and accessible data visualizations
Apply visual design principles to ensure a positive user experience in the presentation of quantitative information
Conduct business and data analysis to uncover actionable insights
Help create a distinct visual identity for the group’s products
Ensure compliance with all applicable controls, policies, and procedures
Required Qualifications, Skills and Capabilities:
Bachelor’s Degree with curriculum including business, mathematics, and/or art and 3 to 5 years relevant working experience
Portfolio of work demonstrating effective visual communication of quantitative information
Experience working with HR data analytics teams and strong understanding of common challenges for HR leadership
Experience working on fast-paced, cross-functional teams in demanding business environments
Practical experience with tools for business intelligence, quantitative graphical analysis, and UX/UI design (e.g., Tableau, Figma)
Basic understanding of statistics and a desire to work within AI/ML
Willing to work on night shift
Excellent communication skills, with ability to concisely, clearly, and accurately share ideas both written and verbal.
Role
Business/EDP Analyst
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
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Interview Tips
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- How would you handle an irate customer?
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