🩺 PHRN | GRIEVANCE & CASE APPEALS SPECIALIST - BGC TAGUIG

Gratitude Inc

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10 hours ago

1-20 Year(s)

₱ 40 - ₱ 45K p.m

Manila (Taguig)

Job Description

Key Skills

Back office PHRN non voice campaign Healthcare professionals Grievances Support Experience Case Appeals experience

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NON-VOICE • ₱47,000 MAX • HYBRID AFTER TRAINING

A specialized back-office healthcare opportunity for experienced Registered Nurses with a background in grievance handling and case appeals.

Target Start Date: October 13, 2026

Up to ₱47,000 total, including license allowance

Night Shift

Training: 100% Onsite

Production: 2x a week onsite

THIS ROLE REQUIRES SPECIFIC EXPERIENCE

REQUIREMENTS:

Active Philippine Registered Nurse (PHRN) license

At least 1 year of Grievance & Case Appeals experience

Back-office / Non-Voice experience

Willing to work a night-shift schedule

Willing to complete full onsite training

Willing to work onsite 2x per week once in production

IMPORTANT:

This is not a general PHRN opening.

The key requirement is at least 1 year of relevant Grievance & Case Appeals experience. Candidates without this specific background may not meet the requirements for the role.

WHAT KIND OF WORK IS INVOLVED?

This is a non-voice/back-office healthcare position focused on reviewing and processing healthcare-related grievances and case appeals.

The role requires strong attention to detail, clinical understanding, documentation skills, and the ability to review cases according to established healthcare guidelines and processes.

Your professional nursing knowledge will be important when reviewing and handling complex healthcare cases.

‍ IDEAL CANDIDATE

This opportunity is particularly relevant to PHRNs who have worked in areas such as:

🩺 Grievance & Appeals

Case Appeals

Healthcare Back Office

Clinical/Medical Case Review

Medical/Healthcare Documentation Review

Healthcare Operations

If your current or previous role involved reviewing, investigating, documenting, or processing healthcare grievances and appeals, make sure that experience is clearly visible on your CV.

TAILOR YOUR CV BEFORE APPLYING

This is a specialized professional role, so please submit a CV that accurately reflects your relevant experience.

Your resume should clearly show:

Active PHRN status

Total nursing experience

Grievance & Case Appeals experience

Number of years/months handling grievances and appeals

Back-office / non-voice experience

Healthcare account/process handled

Case review responsibilities

Relevant systems/tools used

Employment dates for each role

EMPLOYMENT STABILITY MATTERS

Candidates with a pattern of frequent job changes, particularly multiple roles lasting less than one year, may not be considered for this opportunity.

Please ensure your employment history is accurately reflected in your CV

Please be prepared to demonstrate your relevant Grievance & Case Appeals experience throughout the process.

HOW TO APPLY

Send your UPDATED & TAILORED CV to: calmsam01@gmail.com

EMAIL SUBJECT:

PHRN – GRIEVANCE & APPEALS

Please include:

Full Name:

Mobile Number:

Email:

Active PHRN License: YES/NO

Total Nursing Experience:

Grievance & Appeals Experience:

Back-Office/Non-Voice Experience:

Can Start October 13: YES/NO

Willing to Work Night Shift: YES/NO

Willing to Complete Onsite Training: YES/NO

Attach your updated CV.

I respond to qualified applicants quickly and will guide you through the application process.

🩺 PHRNs WITH GRIEVANCE & CASE APPEALS EXPERIENCE

If you have the active PHRN license + 1 year relevant Grievance & Case Appeals experience + non-voice background, make sure your professional experience is clearly presented

• Up to ₱47K • Night Shift • Hybrid after training

Role

Customer Service Executive

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Hybrid

Process

Non-Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Ebuloku Sam

Recruiter - Gratitude Inc

NA, nigeria

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