Insurance Account Specialist
Job Description
URGENT HIRING: Insurance Account Specialist
Location: Taguig | 100% Onsite
Salary: Up to ₱45,000
Start Dates: September 1 & 22, 2026
Qualifications
College graduate with 12+ months BPO experience
OR 2 years college + 18+ months BPO experience
Non-Life Insurance experience required
Background in Property & Casualty (P&C) insurance
Experience with Home & Auto insurance preferred
Strong communication and customer service skills
Comfortable handling high-volume calls and transactions
Responsibilities
• Handle policy servicing, endorsements, renewals & updates
• Coordinate with clients, agents, and insurance carriers
• Process billing, premium adjustments & payment concerns
• Manage receivables and account reconciliations
• Handle high-volume inbound/outbound calls
• Maintain accurate policy documentation and records
• Ensure compliance with company and industry guidelines
Great opportunity for experienced Insurance BPO professionals!
Interested? Send your updated CV and apply now!
Key Skills
1 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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