Insurance Customer Service Representative
961 Views
1 month ago
Experience
1–10 Year(s)
₱
Salary
₱ 20 – 24K
p.m
Location
Manila (Alabang Muntinlupa City)
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Job Description
LOCATION: Alabang
WORK SETUP: Onsite
START DATE: September 21, 2026
Qualifications:
Minimum SHS Graduate – required
1 year BPO experience – required
Salary: Up to ₱24,000
Key Responsibilities:
Handle inbound customer inquiries regarding insurance policies
Assist with policy updates, claims, and account concerns
Resolve customer issues and escalate complex cases
Document interactions accurately in the system
Key Skills
3 Skills
Call Center
Customer Service
Insurance Skills
Role Specifications
Role
Non-Life Insurance Agent
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
Insurance Agent
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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