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GRATITUDE INC
APAC · AFRICA · U.S.A

(Insurance / Healthcare / Chat) | Concentrix San Lazaro | ₱22K-₱25.5K

57 Views 3 days ago
Experience 1–24 Year(s)
₱
Salary ₱ 22 – 25.5K p.m
Location NA
14 candidate(s) already applied

Job Description

Customer Service Representative - Multiple Accounts (Insurance / Healthcare / Chat) | Concentrix San Lazaro, Manila | ₱22K-₱25.5K - Mass Hiring*


*Company:* Concentrix

*Location:* San Lazaro, Manila - Work Onsite (WFO)

*Employment Type:* Full-Time

*Industry:* BPO / Insurance / Healthcare

*Salary:* Php 22,000 - Php 25,500 Package

*Vacancy:* Mass Hiring

*Work Setup:* Onsite, Shifting Schedule


*About The Role:*

Concentrix San Lazaro is mass hiring Customer Service Representatives for our Insurance, Healthcare, and Chat Blended accounts. Candidates will be matched to the best account based on skills and experience.


*Key Responsibilities:*

- Handle customer inquiries related to insurance, healthcare, or chat support depending on account assignment

- Provide accurate information and resolve concerns efficiently

- Deliver excellent customer service experience

- Meet quality and performance targets


*Qualifications:*

- High School Graduate (Old Curriculum), Senior High School Graduate, or College Graduate

- Minimum of 6 months BPO experience required (any account)

- Diploma must be available upon selection

- Complete Certificates of Employment (COEs) required

- Good English communication skills

- Willing to work onsite in San Lazaro, Manila on a shifting schedule

- Can start ASAP


*Salary and Benefits:*

- Php 22,000 - Php 25,500 package based on account and experience

- HMO coverage, government-mandated benefits, and performance incentives

- Stable onsite account

- Career growth opportunities within Concentrix

- Paid training


*How to Apply:*

Submit your updated resume through this job portal. Only shortlisted candidates will be contacted.

Key Skills

8 Skills
Call Center Inbound BPO BPO Voice Process International Call Centre BPO Skills BPO Hiring BPO Call center International BPO

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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